99ko Terms & Conditions – Please Read Carefully

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", or "you") and 99ko ("we", "us", or "the Platform") governing your access to and use of the 99ko website located at https://99ko.vin and all associated services, games, features, and content provided therein. By accessing the Platform, creating an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the Platform and close your account. 99ko reserves the right to modify these Terms at any time. Continued use of the Platform following any such modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. These Terms apply to all users of the Platform regardless of the device, browser, or method used to access it.

To access the Platform's real-money features, you must register an account by providing accurate, complete, and current information. You are required to provide the following at the time of registration:

1. A valid mobile phone number registered in your name, which will serve as your primary account identifier and contact point.
2. A secure password meeting the Platform's minimum complexity requirements.
3. Your full legal name and date of birth, consistent with government-issued identification documents.
4. Agreement to these Terms, the Privacy Policy, and the Responsible Gaming Policy by completing registration.
5. Confirmation that you are aged 21 or above and are not accessing the Platform from a restricted jurisdiction.

KYC (Know Your Customer) verification is required before the first withdrawal may be processed. This process involves the submission of a valid government-issued photo identification document (National ID card or passport) and may include proof of payment method ownership. 99ko reserves the right to request additional documentation at any stage. Failure to complete KYC verification within a reasonable period may result in the restriction of withdrawal functionality on your account.

99ko offers promotional bonuses including but not limited to welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following general conditions, as well as any specific terms stated at the time of the promotion:

• Bonuses are credited to your account in BDT and are subject to wagering (rollover) requirements before any associated winnings may be withdrawn. The specific rollover multiple applicable to each bonus is stated clearly in the promotional offer terms.
• Only one promotional bonus may be active on your account at any given time. Opting into a new promotion while an existing bonus is active will result in the forfeiture of the existing bonus balance and its associated wagering progress.
• Free spins winnings are credited as bonus funds subject to the same wagering requirements as cash bonuses, unless otherwise stated in the specific promotion terms.
• 99ko reserves the right to withdraw, amend, or cancel any promotional offer at any time without prior notice. In the event of a dispute concerning a promotional offer, 99ko's interpretation of the applicable terms shall be final.
• Bonuses may not be transferred between accounts or converted to cash except through the completion of the applicable wagering requirements.

The maximum bet permitted while playing with active bonus funds is ৳500 per spin or hand unless otherwise specified in the promotional terms. Bets exceeding this limit while bonus funds are active may result in the forfeiture of the bonus balance and any associated winnings, regardless of whether the wagering requirement has been completed.

99ko is committed to promoting responsible gaming practices across its entire player base. The Platform provides the following tools to help players manage their gambling activity:

• Deposit limits: players may set daily, weekly, or monthly deposit limits from within their account settings panel. Once set, a limit may not be increased for a minimum cooling-off period.
• Session time reminders: players may set alerts that notify them of how long they have been playing within a single session.
• Self-exclusion: players may request a temporary (30-day minimum) or permanent self-exclusion from the Platform. Once active, self-exclusion may not be reversed during the exclusion period.
• Reality checks: periodic pop-up reminders of time spent and net balance movement during a session are available on request.

If you feel that gambling is negatively affecting your finances, relationships, or wellbeing, we strongly encourage you to use the self-exclusion tool immediately and to contact the 99ko support team, who are available 24/7. The Platform is intended for entertainment only. Please gamble responsibly. 21+ only.

All content on the 99ko Platform — including but not limited to text, graphics, logos, icons, images, game interfaces, audio clips, digital downloads, and software — is the property of 99ko or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the Platform is the exclusive property of 99ko. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its content without the express written permission of 99ko.

The 99ko name, logo, and all related marks are trademarks of 99ko. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not include any right to sublicense, modify, adapt, translate, reverse-engineer, decompile, or create derivative works based on any part of the Platform.

To the fullest extent permitted by applicable law, 99ko, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services, arising out of or in connection with your use of or inability to use the Platform or its content, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not 99ko has been advised of the possibility of such damages.

99ko does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. In jurisdictions that do not allow the exclusion of certain warranties, 99ko's liability shall be limited to the maximum extent permitted by law.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference and is available at /privacy-policy. The Privacy Policy describes how 99ko collects, uses, stores, and protects the personal data you provide when registering and using the Platform. By agreeing to these Terms, you also consent to the collection and processing of your personal data as described in the Privacy Policy. 99ko uses SSL encryption on all connections to protect your data in transit and maintains appropriate technical and organisational security measures to protect stored data.

99ko reserves the right to revise these Terms at any time. When we make material changes to these Terms, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users via the email address or mobile number on file. It is your responsibility to review the Terms periodically. Your continued use of the Platform after any modification to these Terms constitutes your acceptance of the revised Terms.

If you do not agree to any revised Terms, you must stop using the Platform immediately and contact 99ko support to close your account. Continued use of the Platform following notification of changes constitutes irrevocable acceptance of the updated Terms.

If you have any questions, concerns, or complaints regarding these Terms or the operation of the 99ko Platform, please contact the support team. Our support team is available 24 hours a day, 7 days a week and will aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Support email: [email protected]